Frequently Asked Questions

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We have answered the following frequently asked questions to help assist you with your Web site decisions. How fast can I get my site up and operational on the Web? Is there a minimum monthly commitment for hosting? How do I select a Web address? Our business already has a Web address can I still use it? Why don't you provide dial-up Internet access? Is there any work you don't do? What is a Search Engine? How many Search Engines and Directories are there? Can you get our site listed in the top 10 of the Search Engine lists? What do I need to provide to have a Web site built? What is E-Commerce? How do I make my products available to Web customers? Can I accept credit cards on my Web site? How can I check to see if a domain name is available? How much does a Web site cost? Where do I get the information to put on my site? How does the Web site development process work? How long does it take to get listed in the Search Engines?
How fast can I get my site up and operational on the Web?
	Most projects are complete within 90 days. The time span from commitment to the Web is dependent on the complexity of the project and how mature the content for the site is.
Is there a minimum monthly commitment for hosting?
	No, we understand that business is dynamic in nature. No long term commitments are required, a simple month to month agreement is identified in the terms and conditions when you sign up.
How do I select a Web address?
	Identifying your Web address (URL) is a critical step in your web project. Our trained staff will work with you to define a short list of candidates and we can also check for availability with Network Solutions for you. There are several things to consider when selecting your URL. Selection can be based on your real name (i.e. bobssurfboardshack.com, your products and services (i.e. surfboards.com) or potential keywords we know you will use with your Internet marketing (i.e. your-surfboard-skating-beach-outfitter.com). Or you can select multiple web address and have them point to the same file on the server.
Our business already has a Web address can I still use it?
	Yes, we will gladly move an existing Web address to our servers. A one time fee of $50.00 does apply.
Why don't you provide dial-up Internet access?
	The dial-up market is saturated with both small and big business. The profit margins are low and the investment is high. Also, the future of the Internet is broadband, cable and DSL connections are already the preferred connection to the Web. As a plus, our servers and Internet connections are not loaded up with dial-up connections so your site will be fast and reliable.
Is there any work you don't do?
	Yes, we don't support in any way pornography or hate sites. No design, marketing, consulting, hosting or maintenance. This benefits you also, these sites consume an incredible amount of bandwidth and all the other sites on the same server suffer. So since we don't support them the bandwidth on the sites you will be sharing a server with is conservative making your site load even faster.
What is a Search Engine?
	They are large databases of sites on the Web. A user goes in and queries on a specific keyword to find a related site on the Web. The Search Engine performs a query and displays results based on the relevance to the keyword you typed in.
How many Search Engines and Directories are there?
	Hundreds and hundreds, however over 95% of the traffic on the Web today is a result of the Search Engines and Directories we submit to.
Can you get our site listed in the top 10 of the Search Engine lists?
	Yes, together we will identify the keywords you would like to rank well under and develop a rate structure based on the competition for that keyword and Search Engine. We even have incentive plans where you don't pay unless you achieve the desired ranking.
What do I need to provide to have a Web site built?
	We offer complete "one stop" services, which if desired, can include a professional writer (copyright), graphic artist, layout and content manager, project manager and so forth. You can provide as much input and content for the site as you desire or let our staff develop it for you.
What is E-Commerce?
	Electronic commerce is the buying and selling of goods and services over the Web. Companies can now omit a physical storefront but instead have a Web presence that allows customers from all over the world to purchase goods and services 24 hours a day.
How do I make my products available to Web customers?
	It's easy, we will help you develop a design that is right for you. The design will include a Shopping Cart with secure online transactions. The rest is up to you.
Can I accept credit cards on my Web site?
	Yes, there are a number of different ways to accomplish this. Your site design could include a Merchant Account, credit card processing center and Verisgn encryption.
How can I check to see if a domain name is available?
	One reliable source of information on domain names in Network Solutions. Just go to there Web site at www.networksolutions.com and use the easy to follow instructions on the Home page. We will gladly check availability and complete the registration on your behalf.
How much does a Web site cost?
	Sites can range dramatically based on the complexity of the design. A good rule of thumb for most business Web sites is from $3,000-$50,000. If you would like, we provide both estimates and proposals at no cost to you. Just click on the RFP link at the top of the page.
Where do I get the information to put on my site?
	There are a number of different sources for the information for your site. Consider using information out of your business plan, advertising, catalogs, procedures, pricing, technical specifications and develop it just for the site.
How does the Web site development process work?
	Here is a basic outline of the steps necessary to develop a site. Step 1 - Surf, surf, surf, spend time on the Internet looking at your competition, finding sites you like (color, layout, content) and write down what you like. Step 2 - Brainstorm major categories of information you would like to cover on you site. Step 3 - Take all the content you already have and try to break it into the major categories you just identified. Step 4 - Graphics and layout is next. All our sites are custom built, your graphics and layout will be developed just for your site. You will provide general input on the color scheme preferred and the layout desired. Then our professional design team will go to work. As draft pages are created we make them accessible via the Web and you are given the opportunity to view the product as it's built. Step 5 - The layout is completed and the content is loaded. As the pages are built they will be available via the Web for your review. Step 6 - Customer review, you review the site in it's entirety and give us any changes you would like incorporated. We incorporate and your ready for the Web. Step 7 - Marketing starts now, additional pages built specifically for great ranking within the Search Engines and Directories are targeted for a single keyword or phrase. Pages are developed and registered and the position is managed on a recurring basis. Step 8 - Maintenance begins and the content is updated, product listings change, etc. anything that is needed to keep your site accurate and desirable. Your now on the Web!
How long does it take to get listed in the Search Engines?
	Anywhere from a few days up to 8 weeks. In addition, the listing needs to be verified on a regular basis and resubmitting to the Search Engines and Directories is common. You are never done submitting and improving your rank within the Search Engines and Directories.